Retail Jewellery Case Study

How Inventecho AI Automated WhatsApp Enquiries for Mahaveer Jewellers

Mahaveer Jewellers was losing potential high-ticket sales because their sales team couldn't respond to WhatsApp enquiries fast enough during peak hours.

The Problem

Salespeople manually handled hundreds of daily WhatsApp enquiries. Customers asking for gold rates, catalog images, and store locations often waited hours for a reply, resulting in lost sales to competitors.

The Solution

We deployed a custom WhatsApp AI Sales Agent trained on their specific catalog and daily gold rates. The agent instantly handles tier-1 enquiries, qualifies leads by asking about their budget and requirements, and automatically follows up with custom bespoke jewelry inquiries.

The Result

500+Enquiries Handled Automatically

120+Qualified Leads Generated

45In-store Appointments Booked

100%Response Rate (Under 5 seconds)

40Hours Saved per Week

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